At DENTAL EXPRESS, we are committed to providing you with a seamless and secure shopping experience. This payment policy outlines the payment methods we accept, our procedures for processing payments, and how we handle payment-related issues. Please read this policy carefully to understand our practices regarding payments.

Accepted Payment Methods

DENTAL EXPRESS offers a variety of payment methods to ensure you can choose the one that best suits your needs. We accept the following payment methods:

1. Credit/Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
2. Bank Transfers: Direct bank transfers are available for larger purchases.
3. Digital Wallets: We accept payments through popular digital wallets like Bkash.

Payment Security

Your security is our priority. DENTAL EXPRESS uses advanced encryption technologies to protect your payment information. Our website is SSL certified, ensuring that all transactions are secure and your personal information is kept confidential. We do not store your credit card details on our servers. For added security, we use 3D Secure for card payments, requiring an additional verification step with your card issuer.

Payment Processing

Payments are processed at the point of sale. Once your payment has been successfully processed, you will receive a confirmation with your order details. Please ensure that your contact number & address is correct to receive this confirmation. In the event of a payment issue, our customer service team will contact you to resolve the matter.

Failed Transactions

If a payment fails, please check the following:

• Ensure that all card details are entered correctly.
• Check that your card has not expired.
• Make sure you have sufficient funds in your account.
• Contact your bank to ensure there are no restrictions on your card.

If you continue to experience issues, please contact our customer service team for assistance.

Refunds and Returns

For information on refunds and returns, please refer to our Return Policy. Refunds will be processed using the original payment method. Please allow up to 7-10 business days for the refund to appear in your account.

Contact Us

If you have any questions or concerns about our payment policy, please contact our customer service team at support@dentalexpressbd.com. We are here to assist you with any payment-related inquiries.

Conclusion

At DENTAL EXPRESS, we strive to provide a secure and convenient payment experience for all our customers. Thank you for choosing DENTAL EXPRESS for your needs.